Privacy Policy

Effective Date: August 1, 2023

This Privacy Policy (hereinafter referred to as the “Policy”) defines the procedure for collecting, processing, storing, and protecting personal data provided by users when accessing the website and services of Maple Immigration Chronicles (hereinafter referred to as the “Company”). By using our website or services, you confirm that you have carefully read this Policy, understand its content, and agree to its provisions.

1. Information We Collect

The Company is entitled to collect and process the following categories of personal data:

• identification details (full name);

• contact information (email address, phone number, postal address, and, if necessary, additional contact details);

• data provided when filling out feedback forms, registering for services, or using specific website functions;

• additional information voluntarily submitted by you in the course of communication with the Company.

The Company does not require the provision of excessive data and requests only the information necessary to fulfill the stated purposes.

2. Purposes of Using Personal Information

The collected information is used exclusively for lawful and business purposes, including:

• providing users with services and website functionality;

• registering and processing requests, responding to inquiries, and maintaining correspondence;

• improving the quality of the website, optimizing services, and enhancing the user experience;

• sending notifications, administrative messages, and other important information related to the functioning of services;

• distributing informational, marketing, and promotional materials related to the Company’s activities, only with the user’s consent.

3. Disclosure of Information to Third Parties

The Company respects user privacy and does not sell, rent, or transfer personal data to third parties, except in cases where:

• disclosure is necessary to fulfill obligations to the user (for example, engaging contractors or service providers involved in delivering the requested services);

• disclosure is required by law, court order, or upon request from competent government authorities;

• disclosure is carried out to protect the Company’s legal rights and interests or to prevent potential violations.

In all cases, the Company seeks to limit the scope of disclosed data to only what is strictly necessary.

4. Protection of Personal Data

The Company employs modern technical, organizational, and administrative security measures to protect user information from unauthorized access, alteration, disclosure, or destruction. Such measures include access controls, encryption, the use of secure communication channels, and regular reviews of security procedures.

However, you acknowledge and agree that no method of transmitting data over the Internet or method of electronic storage can provide an absolute guarantee of security.

5. User Rights and Their Exercise

Each user has the right to:

• request access to their personal data;

• demand the correction, updating, or completion of inaccurate or outdated information;

• request the deletion of data, provided that its retention is not legally required or necessary for the performance of contractual obligations.

To exercise these rights, you may submit a request to the following email address: [email protected]. The Company undertakes to review user requests within a reasonable timeframe.

6. Children’s Privacy

The Company’s services are not intended for individuals under the age of 18. The Company does not knowingly collect or process personal data from children. If it is discovered that information about a child has been provided without the consent of parents or legal guardians, such data will be deleted as quickly as possible.

7. Updates and Amendments to this Policy

The Company reserves the right to periodically amend this Policy to reflect changes in legislation, business processes, or the services provided. All updates will be published on this page, indicating the date of the latest revision. Users are strongly encouraged to regularly review the current version of the Policy.

8. Contact Information

If you have any questions, comments, or complaints regarding this Privacy Policy or the processing of your personal data, please contact us at: [email protected]. The Company strives to review such requests promptly and within the timeframes established by law.